• Published in NEJM Catalyst Innovations in Care Delivery (2024)

  • Collaborator: Academics

  • Authors: Gregory Katz, Rosalind Bell-Aldeghi, Lise Radoszycki, Damien Testa, Peter Pitts, Zirui Song

As quality-based payment proliferates worldwide, patient outcomes and patient experience measures are increasingly prioritized. However, little is known about whether patients value outcomes or experiences more when choosing a medical team. In a survey of patients across four European countries — France, Italy, Spain, and the United Kingdom — 998 patients with diagnoses of breast cancer, diabetes, inflammatory bowel disease, depression, or arthritis rated the
importance of patient-reported outcome measures (PROMs) validated by the International Consortium of Health Outcomes Measurement relative to patient-reported experience measures (PREMs), which lack a standard instrument across Europe.